Position Summary: Black Tie Ski Rentals is seeking outgoing and energetic individuals who share our love of the mountains and winter. Our ideal candidates are self-motivated and are passionate about providing impeccable customer service. This is a remote position. Candidates living in Steamboat Springs are preferred, but not required. All candidates must be located in Colorado. The Reservation Agent is the first point of contact for many of our guests and is a critical component of the Black Tie experience. This position is responsible for taking phone calls from customers, reserving rentals, organizing information critical to day-to-day operations, scheduling switch-outs, and clearly communicating with delivery technicians and management. Job Responsibilities: Answer phones and provide outstanding customer service, whether it is taking a new reservation, answering questions about Black Tie services and equipment, rescheduling deliveries, coordinating switch outs or returns. Collect and input customer information accurately and efficiently. Become proficient with Black Tie software (BTR) and update inventory and customer database as needed. Process online reservations and manage the delivery schedule board for fittings. Additional duties/special projects as needed. Job Requirements: Ability to multitask and work in a fast-paced environment Able to work a flexible schedule including nights, weekends, and holidays throughout the winter season. Must have reliable internet and remote set up. Compensation: $20 - $25 per hour, depending on experience and availability. If you’re passionate about skiing or snowboarding and enjoy sharing that passion with guests of our mountain community, this could be a great opportunity for you. If you are interested in joining our team, please send your resume to Jennifer Savino at jennifer@blacktiesbs.com.

Job Status: Full-time
Experience Level: Entry Level
How to Apply:

location

Steamboat Springs, CO 80487